If you’re having trouble using a discount code, there are a few things you can check.
- The code is still valid. Some codes have expiry dates, please check if the code is still valid - you should be able to find this information on the platform you received the code (for example an email).
- The code is being entered correctly - To avoid spelling errors, we recommend copying the code (from the platform you received it e.g. an email) and pasting it into the discount code box to avoid typos.
- The code is being used on the correct product - Most codes are only valid on full price products or specific ranges. Please check the terms of the code to make sure you’re using it on a valid product or range.
If you have tried the above and the code will not work, get in touch with us and we’ll happily look into it for you!