FAQs

Warranty

• How can I activate my warranty?
• What are your warranty terms?

Product Support

• I need an instruction manual
• I need a spare part
• I need more information on a product

Delivery

• How can I track my order?
• Can I choose my delivery date?
• What happens if my delivery is late?
• Who will my order be delivered by?
• Do you deliver outside of the UK?
• What is the cut off for delivery?

Returns, Refunds & Exchanges

• How can I cancel my order?
• I have received a faulty or damaged product
• How can I contact customer services?

Payment

• What payment methods do you offer?
• I would like to change my billing address
• My discount code wont work
• When will I be charged for a pre-order item?

My Account

• How can I manage my marketing preferences?
• How can I remove my account?
• How do I make a subject data request?